Refund policy

Returns & Refunds

We offer a 7-day return window for United States Residents from the date your order is delivered. If you're not satisfied with your purchase, you may return it, subject to the following conditions:

• Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
• Sale items are final and not eligible for return or exchange.
• Customers are responsible for return shipping costs.

To initiate a return, please contact us at calleonces@gmail.com within 7 days of receiving your order. Once your return is approved, you’ll need to send the item back to us for evaluation. After we inspect the returned item and confirm it meets our return criteria, we will process your store credit or exchange.

International Orders
As a small, growing brand, we are unable to cover the high costs of shipping and customs. As of this International orders will be final. We hope to expand our capabilities in the future and appreciate your patience as we work toward making this possible.

Shipping Information
We are not responsible for orders shipped to incorrect addresses provided at checkout. Please ensure all shipping details are accurate before completing your purchase. Additionally, we are not liable for lost or stolen packages. If you encounter any issues with your shipment, please contact us at calleonces@gmail.com, and we’ll evaluate the given situation.

Thank you for your understanding and support as we continue to grow!